At times, our customers complain that they are not able to receive emails from OSP International LLC. This article describes some steps to check in your email settings or email address books to ensure that you can receive emails from our products and mailing lists.
- Click the wheel icon in Gmail and choose "Settings"
- Go to "Filters and Blocked Addresses"
- Click "Create a new filter"
- Copy the following into the "From" field
- Click "Create filter" button at the bottom
- Make sure "Never send it to Spam" is checked
- Click "Create filter" blue button
Yahoo & Hotmail Users
To ensure that you receive our emails, you should add the support email address to your address book. For instance, if you buy the PrepCast put the first 2 in your address book: